Orders and payment
The configuration and amount are recorded in the order. Payment is made in USDT to the provided details. The customer is responsible for verifying the network, address and transaction hash.
Activation
The server is delivered manually after payment review and configuration availability are confirmed. Access details appear in the client panel.
Term and renewal
The service runs until the date shown in the panel. To renew, create a renewal ticket and pay the agreed amount before the service expires.
Customer responsibility
The customer protects credentials, maintains the security of their own software, creates necessary backups and follows the Acceptable Use Policy.
Suspension
Service may be restricted for non-payment, an active threat, a policy violation or a valid request from a competent authority. Where possible, the customer is notified through the panel or provided contact.
Refunds and disputes
If a paid server was not delivered, contact support. After access is delivered, requests are reviewed individually based on the service actually provided, any technical issue and policy violations.